Position Details: RTR Analyst

Description:

As a part of the team, this role would require gathering stakeholder feedback, requirements for the tool enhancements, designing wireframe, coordination with the technology team, UAT testing, reporting, and maintaining the training materials.

Responsibilities and

Duties:

• Understand GFS’ business strategy and needs and possesses ability to support alignment through global projects.

• Support as PMO staff for driving process efficiencies, recommending enhancements as needed to Operational reporting.

• Understand the stakeholder requirements and analyze the data to build wireframes for Dashboards and collaborate with the development teams.

• Support to work with various processes to understand value proposition and process-specific complexities gain understanding of operational reporting.

• Document any specific exceptions as applicable and help create training materials for broader usage and better understanding of the operational reports.

• Proactively anticipate, identify, and communicate issues and risks which may impact the timelines.

• Works closely with the India team Manager, India and US Senior Managers in managing program meetings with stakeholders with action items and deliverables.

• Collaborate with other support organizations, e.g., ServiceNow, Technology teams and Global Process Owners and stakeholders to ensure end-to-end coordination.

• Provides regular and timely update of the project.

• Own coordination and completion of deliverables.

Level: Senior Analyst
Location: USI Hyderabad

Qualifications:

• Experienced candidate with 4+ years of relevant experience, preferably in a professional services firm.

• Experience working in a finance shared services environment is a plus.

• Experience using the Microsoft Teams and SharePoint.

• Experience in MIS reporting / Financial reporting: Hands-on experience with SAP HANA reporting, Analysis for Office is a must, exposure in Web Intelligence and Tableau is an added advantage.

• Experience of the core Microsoft Office packages is essential.

• Demonstrated ability to manage and deliver reports on time, across multiple work streams and stakeholders.

• Ability to think critically and apply appropriate levels of challenge to workstream plans risks, issues, and dependencies.

• Executive presence and experience facilitating discussions with different stakeholders and perspectives.

• Experience of executive level reporting and communicating across all levels within the organization.

• Autonomous problem solving and Data analytical skills.

• Strong stakeholder management, influencing, and team player skills.

• Demonstrated experience of working across cultures and countries and a working knowledge of communication/engagement styles.

• Demonstrated experience interacting with virtual teams across multiple time zones and in a matrix organization.

• Ability to work on deliverables with minimal monitoring.

• Highly motivated and very organized.

• High English communication (written and verbal) skills.

Other Details:

• Location – Hyderabad, India
• Shift timings – 2pm to 11pm IST.

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