Position Details: Identity & Access Management Analyst

Description:

Responsibilities

• Systems administration and management
• Customer liaison fulfilling their requests and addressing any incidents
• Housekeeping of accounts in Active Directory
• Documentation & maintenance of processes as required
• The role includes the development of detailed design documentation, provision of operational support and the resolution of complex technical problems
• Must be able to query Active Directory and to generate custom reports for Management Information purposes
• Systems administration and management is a core part of the role, and will comprise experience of using PowerShell for the following activities:
• Understand, write, and amend scripts
• Process changes (sometimes in bulk) to AD and Exchange objects
• Run reports against active directory
• Read and understand errors generated, leading to troubleshooting

Professional experience

• You have previously worked on Information Security projects.

• You have an understanding on Identity and Access management and the security implications around it.

• You understand Service Operations, e.g., incident management.

• The successful candidate will have at least experience in Active Directory administration (preferably have an MCP)
• Must have knowledge and experience of Microsoft infrastructure including, Active Directory, Exchange 2013/2016 and Folder Share Security
• Knowledge of Microsoft Outlook, Microsoft office suite products and Lotus Notes is expected
• Experience in identity management is also required; ACL permissioning & theory of Chinese walls
• Understanding of ISO standards especially around Access Management is preferrable
• Skills in ServiceNow and Powershell are preferred for this role and training will be provided where required
• Must be able to demonstrate an ability to learn new technologies quickly
• Communication

Skills: Must display good written and verbal communication skills with the ability to liaise with all levels of staff

• Team Working: Committed to team success rather than individual success
• People Development: Willing to dedicate time to knowledge sharing and informal training of others, in particular less experienced members of the team
• Relationship Management: Able to build good relationships with clients, peers and senior members
• Time Management – Ability to manage a busy workload, including knowing what should be prioritised
• Change Management: Must be willing to help initiate change to provide business benefit, improve customer service and ultimately client satisfaction

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