Description:
• As a Client Account Management (CAM) professional you will work with
Deloitte’s account leaders and other internal stakeholders to deliver the
best of the firm, strengthen relationships and help expand our services
footprint at our clients.
Your responsibilities will include: 1.
Independently handling end-to-end project management of initiatives on the
account which could pertain to any or all account-based marketing, client
relationship management, bid management, account strategy, account
contracting, internal operations. risk management, etc.
2.
Assisting in the
development and maintenance of account marketing assets, marketing
campaigns, proposal assets, and onboarding/offboarding assets and processes
3.
Act as an advisor to the account leadership by sieving through
information and providing perspective 4.
Support information needs for
Assist in the development and maintenance of account relationship tools
including relationship map, organizational charts and the political balance
sheet 6.
Work with account leadership in developing and implementing the
Confidentiality Information Program including onboarding and offboarding of
team members 7.
Coach and mentor the team on project management, client
management, teaming, and other professional attributes 8.
Manage the
performance of team members through regular check-ins, providing timely
feedback based on personal observations and client responses 9.
Identify
strengths of team members to provide them with opportunities and coach them
in professional growth 10.
Contribute to various team and talent
initiatives The team Client Account Management (CAM) professionals assist
internal account leaders in strengthening relationships and expanding
services to Deloitte’s most important clients.
U.S. and India based CAM
professionals work in partnership and help generate strategic industry,
cross-functional and account level insights to address client issues.
In
addition, the CAM professionals help drive internal account operations,
such that the account leaders can win work and create more value for our
professional experience in account management, marketing or business
development field
• At least 2-3 years’ experience of supervising teams
• MBA and/or Masters (full time) in relevant field Skills
• Managing small
size teams
• Performance evaluation, coaching
• Conflict resolution,
negotiation
• Attention to detail with good client service attitude
• Excellent verbal and written communication skills
• Proficient in Microsoft
Office suite
• Basic understanding of SharePoint
• Strong understanding of
• Should be innovative, take initiative, and adapt to changes per business
needs
• Proven ability to create dashboards
• Present information in a
logical flow following The Minto Pyramid Principle
• Good understanding of