Position Details: HR Admin

Description:

HR Admin - As a part of this team, you will be involved with the following:

• Deliver the end to end case management of transactions in HR Services
Administration for one of the following

teams:

• Transactions and References team – related to generating references
letters like employment

reference, VISA reference, Tenancy reference etc. and updating SAP records
for employee lifecycle events

• Leavers and Lifecycles team – support for employee exit related
transactions like voluntary and

involuntary exits, retirements etc. and lifecycle requests like Paternity
leave, Career Break leave, Military

leave, Jury service etc.

• SAP / HR system related actions or updates are completed accurately in
time for deadlines and in line with

procedural guidelines.

• Deliver excellent service and ensure service level agreements are met
by supporting the team in achieving KPIs

and SLAs and escalate potential non achievement to the team leader.

• Provide a customer focused experience through the timely and accurate
completion of activities and queries.

• Provide high quality written advice and guidance on a range of
queries.

• Record and maintain accurate activity information tracking through
to timely closure.

• Operate utilising software such as ServiceNow to give the best
experience for our new joiners.

• Escalate more complex queries to the Assistant Manager.

• Ensure work is completed independently with minimal supervision, in
a timely manner, including data

integrity/maintenance within the case management system.

• Identify process issues/opportunities for improvement and raise with
the Assistant Manager to ensure efficient

ways of working.

• Take responsibility for keeping up to date with Deloitte HR policy and
process developments.

• Support other HR Services Administration teams when needed, and
liaison with other Practice Support Services

teams as appropriate.

• Ensure compliance with QRS first line of defence activities and
appropriate Data Protection legislation at all times.

Work Location: Hyderabad

Shift Timings: 2 PM to 11 PM

The team

The USI team at Hyderabad supports the Deloitte organization in the UK with
a wide variety of capabilities like

financial reporting, HR and financial transaction processing,
administrative service and helpdesk support, marketing

and IT services.

Qualifications

Required:

• Any Graduate degree with 1-3 years of relevant work experience
• HR administration experience
• Experience of the core Microsoft Office package
• Technical – Knowledge of SAP or other HR systems is preferred

Perform an action: