Position Details: ServiceNow APO Consultant

Description:

This role focuses on implementing, configuring, or managing the ServiceNow Accounts Payable Operations product.

It bridges finance departments with enterprise workflow automation.

The ServiceNow APO Specialist automates and orchestrates end-to-end invoice processing, exception management, and supplier query workflows.

They ensure seamless integration between the ServiceNow AI Platform and core ERP systems like SAP or Oracle.

Workflow Automation: Build, maintain, and optimize playbooks for invoice digitization and automated exception handling.

AI & Document Extraction: Configure Now Assist for APO and Document Intelligence to automatically extract data from invoices.

System Integration: Manage data flow between ServiceNow, inventory systems, and ERPs to execute strict 3-way matching (Invoice, PO, and Goods Receipt).

Case & Supplier Management: Configure the Finance Operations Workspace to streamline internal resolution and self-service supplier inquiry cases.

Platform

Experience: Hands-on experience with ServiceNow Source-to-Pay (S2P) workflows or Finance Service Management.

Domain Knowledge: Solid understanding of standard accounting practices, Purchase-to-Pay (P2P) processes, and SOX compliance.

Technical

Skills: Familiarity with Flow Designer, Integration Hub, and staging tables.

Certifications: ServiceNow Certified System Administrator (CSA) or Accounts Payable Operations for Implementers micro-certification.

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