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Position Details: IBM OpenPages GRC Technical
| Location: | UAE |
| Openings: | 1 |
| Salary Range: |
Description:
Key Responsibilities• Platform Configuration: Configure and customise OpenPages object types, fields, profiles, workflows, triggers/calculators, and role-based security to meet business requirements
• Reporting & Dashboards: Build and maintain reports, dashboards, and report fragments using Cognos Analytics and OpenPages reporting tools
• Module Support: Support configuration of OpenPages modules such as Operational Risk, Internal Audit, Regulatory Compliance, and Policy Management
• Administration: Administer development, test, and production environments, including user and security administration, patching, upgrades, and environment refreshes
• Technical Support: Provide L2/L3 support, triage incidents, and resolve platform issues within agreed SLAs; monitor platform health, performance, and scheduled jobs
• Integration & Data: Build and maintain integrations via REST APIs, FastMap data loads, and ETL processes; maintain data quality within the OpenPages data model and write/optimise SQL queries (Oracle/Db2)
• Stakeholder Collaboration: Gather requirements from Risk, Compliance, and Audit stakeholders and translate them into reliable technical solutions
• Documentation & Governance: Document configurations, solution designs, test cases, and operational runbooks; adhere to security, change-management, and data confidentiality standards at all times
Required Qualifications
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
• Minimum of 4 years' hands-on experience with IBM OpenPages (configuration, administration, and support), preferably v8.x / OpenPages with Watson
• Proven experience configuring OpenPages modules, workflows, triggers, and role-based security
• Strong OpenPages reporting skills (Cognos Analytics, report fragments, dashboards)
• Solid SQL and relational-database experience (Oracle and/or Db2) and a good understanding of the OpenPages data model
• Experience with at least one of: REST API integration, FastMap, Java/JSP customisation, or ETL tooling
• Excellent English communication and documentation skills
• Eligible to work in the UAE and able to obtain the required security clearance
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