Position Details: Scrum Master

Description:

JOB DESCRIPTION:-

The Scrum Master is a key member of an Agile team, responsible for facilitating the Scrum process, coaching team members in Agile best practices, and ensuring the team’s effectiveness in delivering high-quality products. The Scrum Master acts as a servant leader, removing impediments and fostering a collaborative, transparent, and high-performing team environment.
 

Key Responsibilities
Facilitate Scrum Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives. Ensure scrum ceremonies are effective and timeboxed.
Coaching & servant Leadership: Guide the team and organization on how to use Agile/Scrum practices and foster Lean-Agile mindset maximizing value delivery.
Remove Impediments: Actively work to identify and eliminate obstacles that may hinder the team’s progress escalating to the Release Train Engineer (RTE) when necessary.
Support Product Owner: Assist the Product Owner with backlog management, refinement, balancing business value with technical debt and ensuring clear communication of goals and priorities.
Promote Team Collaboration: Foster open communication, collaboration, and self-organization within the team.
Drive Continuous Improvement: Encourage a culture of learning, adaptation, and continuous improvement through regular feedback and process enhancements. Use retrospectives to drive small, incremental improvements every sprint.
Maintain Scrum Artifacts: Ensure transparency by maintaining and sharing Scrum artifacts such as the product backlog, sprint backlog, and burndown charts.
Stakeholder Communication: Serve as a liaison between the team and stakeholders, ensuring alignment and managing expectations.
Monitoring & Metrics Reporting: Track and measure progress and quality against Sprint Plan, DoD, Quality, Delivery Flow & other agile metrics. Participates in weekly SoS meetings to report on progress, milestones, and dependencies with other teams.
Dependency Management: Coordinates with other Scrum Masters to resolve cross-team dependencies and visualize them on the Program Board.
Risk Mitigation: - Helps the team "ROAM" (Resolved, Owned, Accepted, Mitigated) risks identified during the planning sessions.
Program Increment (PI) Readiness & facilitation: - Works with the Product Owner & Scrum team to ensure the Backlog is refined and stories are ready for estimation before the PI event. During the PI planning, ensure the team estimate capacity, identify dependencies, and create the Team PI Objectives.
Required Qualifications
Bachelor’s degree in computer science, Business, or related field (or equivalent experience).
Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification (SAFe Agilist good to have)
4+ years of experience as a Scrum Master or in a similar Agile role working in POD model and facilitating collaboration across multiple PODs through events like the Scrum of Scrums.
Essential Skills
Strong knowledge of Agile methodologies, especially Scrum and scaled Agile environment (SAFe)
Excellent facilitation, communication, and interpersonal skills.
Experience working with cross-functional teams catering to complex business environments operating at scale in hybrid work environments.
Understanding software development life cycle (SDLC), aspects of project planning and estimation, risk identification, capacity, and dependency resolution.
Ability to coach and mentor team members on Agile best practices on Lean delivery practices and product delivery tools such as JIRA boards. Leading role-based trainings – Product Owner, Scrum Master, Development team
Strong problem-solving and conflict resolution skills. Collaborate with scrum teams to achieve faster impediment resolution and dependency mitigation.
Proficient in Agile project management tools (such as Jira, Jira Align, Azure DevOps, and Rally), with experience building dashboards to enhance transparency of delivery metrics.
Enable teams to deliver value by leveraging flow metrics, Objective Key Results (OKRs), and Key Performance Indicators (KPIs).
Basic understanding of version control systems (e.g., GitHub/GitLab/Bitbucket), CI/CD Processes, Release Management

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