Position Details: Investigation AM (Direct Contract)

Description:

Job Title : Investigation AM (Direct Contract)

Contract Duration: Ten Months

Work Location : Hyderabad

Exp – 5+ Years

Employment- C2H

Work Mode : Hybrid

Role overview

The Investigation AM/DM (Contract) supports the Investigation Lead by
managing day-to-day investigation activities across assigned cases.

He will
help drive timely, consistent, and well-documented case execution—from
intake and planning through evidence collection, analysis, and
reporting—while following established protocols and confidentiality
requirements.

Key responsibilities

· Support the Investigation Lead in running assigned
investigations, end-to-end (or specific workstreams), from intake through
closure.

· Manage a portfolio of security investigations (e.g., incidents,
threats, theft, policy violations, insider risk, misconduct with security
implications), ensuring timely, consistent, well-documented outcomes and
recommending next steps to the Investigation Lead.

· Develop and maintain case plans and timelines (workplan,
milestones, dependencies, and required approvals).

· Coordinate interviews, meetings, and stakeholder touchpoints;
track decisions, open items, and follow-ups.

· Collect and preserve evidence (digital, physical, CCTV/access
logs, where applicable), maintaining chain of custody.

· Gather, organize, and share evidence and case documentation in
line with defined standards (chain of custody, version control, access
controls).

· Perform analysis of case information (documents, communications,
system extracts, and interview notes) and summarize findings for the
Investigation Lead.

· Draft case materials as needed (interview guides, interview
summaries, status updates, and draft reports) for Investigation Lead review.

· Track case status and metrics (as defined) and provide regular,
concise updates to the Investigation Lead.

· Escalate risks, blockers, or sensitive issues promptly (scope
changes, legal/compliance concerns, retaliation risk, data gaps).

· Coordinate with cross-functional stakeholders as directed (e.g.,
HR, TR, Legal, Compliance, Office of Security, ITS, SPS) while maintaining
confidentiality and need-to-know access.

· Support quality control: ensure documentation is complete,
consistent, and ready for review/audit.

· Produce clear investigation summaries and final reports with
findings, rationale, and recommendations.

• Risk Mitigation & Program Improvement
• · Identify trends and root causes; recommend control improvements
(process, policy, training, monitoring, access controls).

· Contribute to playbooks/SOPs for incident response,
investigations, and evidence handling.

· Support crisis/critical incident response as needed (e.g.,
threats, harassment, violence concerns).

• Quality, Compliance, and Confidentiality
• · Ensure investigations comply with applicable laws, company
policies, and relevant PII/PHI standards.

· Maintain secure, accurate case files; ensure documentation is
audit-ready and defensible.

Competence

· Graduate/PG in any degree.

· Industry Security Investigation certification preferred.

· Certifications: CPP/PCI/CFE/PSP/CISSP (preferred).

· 5+ years in corporate security investigations, law enforcement
investigations, intelligence, compliance investigations, or a related
field, including 2+ years leading complex cases.

· Experience supporting or managing investigations (e.g.,
workplace, compliance, ethics, fraud, or security investigations) in a
structured environment.

· Strong report writing and executive communication skills.

· Working knowledge of physical security systems and/or security
logs (e.g., access control, CCTV, visitor management) and how to use them
in investigations.

· Strong project management and documentation skills (planning,
tracking, follow-through, attention to detail).

· Ability to work independently in a contract capacity and deliver
outcomes quickly.

· Basic IT skills with a working knowledge of the range of MS
Office packages and knowledge of electronic security systems.

· Proficient Microsoft Office skills: Knowledge of Power BI /
Tableau, SharePoint, and Excel Pivot tables will be an added advantage.

Preferred Qualifications

· Experience partnering closely with HR/ER and Legal on workplace
investigations with security implications.

· Familiarity with insider risk concepts and cross-functional
investigation models.

· Experience working with investigation case management processes
and standard evidence-handling practices.

· Familiarity with relevant policies/standards in current
environment (e.g., code of conduct, HR policies, compliance protocols).

Key Deliverables / Success Measures

· Timely case closure within agreed SLAs; high-quality
documentation and defensible findings.

· Clear stakeholder communications and appropriate escalations.

· Improved investigation consistency via Process Maps, Process
Documents, playbooks, templates, and process enhancements (as requested).

· Cases are well-organized, on track, and clearly documented.

· The Investigation Lead has timely, accurate updates and draft
materials to make decisions and finalize outputs.

· Risks and issues are escalated early, with clear options and
recommendations.

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